The success of our business depends on you being satisfied with our service. If you have comments, questions or are not satisfied with our service, please call or send us an e-mail within 24-hours of your service with a short description of your concern. We will RETURN TO FIX THE PROBLEM WITHIN 24 HOURS AT NO CHARGE to service your lawn again if we hear from you within 24-hours. If you recognize an issue after 24 of your service, contact us and we will fix the problem on your next service visit. For one time customers we will come back to fix the problem as soon as we can due to scheduling.